Installation & setup
Help getting DTSMS installed, connected to your database, and configured for your first pool.
Get installation helpSUPPORT
Support for the software you're already running.
Installation help, trial setup, and technical questions for licensed and trial users. For sales, licensing or new-program questions, use Contact instead.
Trial questions
Questions about what's included in the 30-day trial, or issues getting it running.
Go to Free TrialTechnical issues
Something isn't behaving as expected in an active installation — imports, selections, reports or access.
Report an issueBefore you reach out
Check the FAQs — installation, data import and licensing questions are often answered there directly. For anything else, support is available at support@irandomdrugtesting.com or 901-737-0523, included with an active license.